All cellular carriers and security communications networks will be updating and moving to the "new 5G/LTE network" starting the end of February, sunsetting all 3G/4G networks by the end of 2022. Cellular carriers are phasing out these older generations in favor of faster and more advanced technology like 4G LTE and 5G networks.
How will it affect your security alarm?
Your security system will continue to function as usual. Your system's radio communicator will become obsolete and will no longer communicate with central station. To prevent any interruption in service, it is imperative to keep your security system and equipment up-to-date.
Have you been contacted by Briscoe Protective?
We have sent several notices by email and mail to notify affected customers about cellular carriers sunsetting older technology and how we can upgrade their 3G/4G communicator to the new 5G communicator and network. If you have not been notified, please feel free to contact us to see if this upgrade affects your security system.
Upgrade and stay connected — and safe.
For more information on how to upgrade, contact our Service Department at 844-847-1286 Monday through Friday from 9am to 4pm.
Briscoe Protective is New York's partner of choice for world-class fire and security alarm products and services. For over 41 years, we've offered the most advanced technologies, partnerships and industry knowledge